Privacy policy

Website operator

GADLUME is operated by FREEMAN HOLDINGS LLC, a Wyoming, USA limited liability company. FREEMAN HOLDINGS LLC is responsible for handling the contact and inquiry data collected through this website.

What we collect today

When you submit a contact message, product inquiry or cart quote request, we collect your name, email address, optional phone number and message. Product inquiries include the product you asked about; cart quote requests include the submitted items, quantities and their listed prices, where available. These requests are not orders. Online payment remains disabled, and the forms do not request payment details or shipping addresses.

A submission may also include the page where you submitted it, your landing page, referring page and campaign tags from the URL (UTM source, medium, campaign, term and content), when available.

How inquiry data is used and accessed

We use these details to respond to your inquiry, confirm product information or availability, prepare requested quotes, track inquiry status and understand which pages and campaigns bring inquiries. Submission limits and a hidden anti-spam field help protect the forms from abuse.

Submitted inquiries are stored in the website's database and can be viewed and updated only by authorized administrators and editors. They are not publicly readable. The website's hosting and database services process the data to operate the site; submitting a form does not automatically forward your inquiry to a partner retailer.

Browser storage

Your cart is saved in local storage on your device. If you submit a cart quote request, the selected cart details are sent with your contact information. Landing-page, referrer and campaign attribution is also saved in local storage so it can accompany a later form submission; a new campaign-tagged visit can replace the saved attribution. You can remove this browser-stored data through your browser's site-data controls.

Accounts

Sign-in exists only for store staff who manage the catalog. There are no customer accounts.

Retention and privacy requests

Inquiries remain in the database for staff follow-up and status tracking. The current inquiry system has no automatic deletion schedule. For questions about your information or to request access, correction or deletion, contact FREEMAN HOLDINGS LLC through the contact form and identify the inquiry concerned. Please do not send payment details or other sensitive information in your message.

Partner links

When you follow a link to a partner retailer, that company's own privacy policy governs what they collect.

Changes

This policy will be expanded before ordering opens, to cover order data, payment processing and transactional email.